FAQ


 

Payment mode


For local orders:

  • Paynow
  • Paylah
  • Local bank transfer

 

 

For international orders:

  • Paypal

 


For direct bank transfer:

Please drop us an email to grumpyfinance@oscarthecorgi.com

 


 

Shipping mode


Normal Mail via Singpost( No Tracking )

  • Mailed to letterbox
  • Not insured and non-trackable
  • We are not responsible in the even of any lost mail. Therefore, we suggest you to opt in for the registered mail as there will be tracking available.

 


Registered Mail via Singpost

Tracking number will be provided upon processing from our side.

Tracking website for Singapore post service @ https://www.singpost.com/track-items 

 


INTERNATIONAL ORDERS:

The price will appeared in the shipping section under the shopping cart.
All oversea postage order in this website includes tracking number which can be found at the ‘Order’ page or via our
confirmation email upon processing of parcel at our side.

 


DELIVERY TIME

Australia. UK, America and Europe : approx 2-4 Weeks
Asia: approx 2 Weeks
Singapore: 3-5days

 


Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.